Services

AICS serves as a social safety net or stop-gap measure to support the recovery of individuals and families identified to be suffering from any adversity or crisis through the provision of financial assistance, psychosocial intervention, and referral services that will enable the clients to meet their basic needs in the form of food, transportation, medical, educational, material, funeral, and cash assistance for other support services, among others.

The provision of psychosocial support, including psychological first aid, and counseling, as well as financial assistance to disadvantaged and marginalized sectors, are part of the social protection services of the Department. These protective services aim to help individuals and families to cope with the present difficult situation they are experiencing, such as illness, death, loss of job, or source of income. In order to effectively and efficiently respond to existing and emerging crisis situations among vulnerable sectors, a Citizens Charter was crafted to provide a comprehensive guide on the provision of the aforementioned assistance.

Medical Assistance

Hospital Bill

- Medical Certificate or Clinical Abstract or Discharge Summary or Alagang Pinoy Tagubilin Form with Diagnosis with complete name, license number and signature of the Physician issued within three months (Original or Certified true Copy).
- Hospital bill or Statement of Account (outstanding balance) with name and signature of billing clerk or Certificate of balance and Promissory Note signed by the credit and collection officer or billing clerk.
- Social Case Study Report or Case Summary.
- Medical Certificate or Clinical Abstract or Discharge Summary or Alagang Pinoy Tagubilin Form with Diagnosis with complete name, license number and signature of the Physician issued within three months (Original or Certified True Copy).
- Prescription with date of issuance, complete name, license number and signature of the Physician issued within three months.
*If the amount of assistance being requested exceeds PhP10,000.00, the following shall be required as additional requirements:
- Quotation of Medicine or Assistive Device
- Social Case Study Report or Case Summary.
- Medical Certificate or Clinical Abstract or Discharge Summary or Alagang Pinoy Tagubilin Form with Diagnosis with complete name, license number and signature of the Physician issued within three months (Original or Certified True Copy).
- Laboratory Requests or Laboratory Protocol or Doctor's Order with name, license number, and signature of the Physician
- Social Case Study Report or Case Summary.
*If the amount of assistance being requested exceeds PhP10,000.00, the following shall be required as additional requirements:
- Quotation of Laboratory
- Social Case Study Report or Case Summary.

Funeral Assistance

Funeral Bill

- Death Certificate or Certification from the Tribal Chieftain (Original or Certified True Copy).
- Promissory Note or Certificate of Balance or Statement of Account.
- Funeral Contract.
- Death Certificate or Certification from the Tribal Chieftain (Original or Certified True Copy).
- Transfer Permit.

Educational Assistance

Educational Assistance

- Validated School ID and Valid I.D
- Enrolment Assessment Form; or Certificate of Enrolment or Registration; orStatement of Account

Cash Assistance for other Support Services

Individual and Families Endorsed in Groups

- Barangay Certificate or Residency; or Certificate of Indigency or Certificate that the client is in need of assistance may be required or medical document as proof that the beneficiary is admitted.
- Police Report or Bureau of Fire Protection Report from the Bureau of Fire.
- Certification from a social worker or Case manager from rescued clients.
- Police Blotter and social worker’s certification for the victims of online sexual exploitation of children..